marketing procurement leaders Wide view of a glass building with vertical gardens glowing warm at blue hour.

Decision makers need experts too.


  • CMO & Chief Growth Officer
  • Procurement 
  • Marketing or Brand Director
  • Marketing Ops & Agency Relations

You own sourcing for the whole agency category, and the mandate has widened past cost-cutting into actually stewarding the relationship. This is for designing a commercial model with real agency expertise behind it, and getting holdco jargon translated into contract language you can actually enforce.

You feel the pain first and most directly, even without full budget authority. This is for building the business case you can carry upward — proof that a regional or single-brand AOR is underperforming what the master agreement promised, or documentation of scope contraction that’s easier to demonstrate with an outside read than to raise internally.

You’re often the first to name the problem and the person who has to operationalize whatever gets recommended — scorecards, SLAs, governance cadences — once someone above you funds the work. If that’s you, the most useful thing you can do here is forward this to whoever holds the budget.


Who typically hires an independent agency-relationship advisor?

Most commonly a CMO or Chief Growth Officer with unilateral sign-off on outside advisors, followed by procurement leaders sourcing the agency category, as well as brand directors building a business case to bring to leadership.


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